Your competitive advantage

abas ERP Service Assignment Planning highlights

Particularly for plant and machine manufacturers, regular and professional on-site maintenance is crucial to ensuring the operational readiness of plants and reducing the risk of unplanned outages. Check out the highlights and decide for yourself.

Planning
Graphical planning of service assignments in the ERP system made easy
Control
Quick reactions and the ability to provide information thanks to full transparency
Tailored
Planning service assignments as a configured process

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Discover abas ERP Service Assignment Planning

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abas ERP Service assignment planning

abas ERP Service Assignment Planning: Highlights in detail

Planning maintenance and repair at the customer

The optimal planning of service assignments is a complex task. With abas Service Planner you benefit from direct integration in the ERP system. This allows you to conduct your graphical service assignment planning directly in abas ERP and receive a complete overview of all service processes, technicians and resources. Service assignments can be planned with one or more technicians and assignment resources. You can easily plan multi-day assignments, including arrival and departure times, and easily change resources. In the interactive Gantt chart, service assignments can be easily planned, scheduled and changed using drag & drop.

Quick overview for efficient control

Does your service team want an application that allows them to quickly and reliably respond to queries and have all the information they need about the status of a service process? Depending on the application case, different views are available in abas Service Planner. For example, the Order view with the chronological flow of service orders and quotations, the assignments of your technicians, teams, and resources through service reservations as well as a graphical utilization view of your employees and service resources. When using Project Management, you receive additional overviews such as the Project view, which offers an overview of all projects or project processes for which a service assignment has been scheduled. This ensures rapid responsiveness and efficient control.

Our Service Assignment Planning enables simple graphical planning and control of your service assignments

Service assignment planning – tailored to your requirements

The service assignment planner can be flexibly and easily adapted to your personal needs and requirements. In addition to the views provided in the standard release and a full-text search, additional filter options can be set. A service order requires an engineer who is a certified welder? A custom filter can be configured to only display the employees who have the appropriate qualifications. Different processes or service reservations can be color-coded for greater transparency. Custom settings and color assignments are also possible here. You can immediately see the service assignment type or whether the employee is available for the assignment. Furthermore, additional reports are available for printing and exporting.

All function areas at a glance

abas ERP supports you in all core areas of your company

Scheduling

Product Detail Scheduling EN (8774 | English

Scheduling – The abas brain

Your company has to monitor and control an enormous number of parallel processes on a daily basis. abas ERP scheduling makes this complexity manageable. Fully automated, it permanently updates your material requirements and planning.

Production – abas' strength

Production is the linchpin of abas ERP. Our ERP solution helps you successfully tackle all challenges in the production environment - from production planning and execution to production control.

Financial accounting – Integrated

Benefit from the complete integration of finance in abas ERP: From financial and fixed asset accounting, controlling, costing, and valuation to material costs posting and reporting. Always stay on top of you costs.

Customization

Thanks to our high adaptability with simultaneous upgrade compatibility, you can rely on standard software and still remain unique. Quickly and easily map your individual business processes and secure competitive advantages.

Sales – Your customer in focus

abas ERP supports you throughout the entire sales process - starting with the sales opportunity, the efficient preparation of quotes, and order management and continuing through recording packing slips and invoices to mobile features for your external sales force.

Purchasing – Greater deadline adherence

With abas ERP Purchasing, you can efficiently control all purchasing processes - from requests and order suggestions to incoming goods with quality control and invoice verification. With the help of the scheduling integration, you can ensure quantities and deadlines are met.

Connectivity – Made easy

Networking and interfaces are more important than ever before. abas ERP contains powerful standard connectors (DMS, MS SQL and PDM) and, thanks to its integration tool, enables the easy connection of third-party systems without any programming effort.

Mobile applications – Anytime

Our mobile applications are intuitive to use and focus your employees on the essentials: They support your production and warehouse in real time and are also available offline for your external sales force and customer service teams.

Warehouse – Manage in abas ERP

With the help of abas ERP Warehouse Management, you can manage all processes relating to your material movements directly in the ERP system - from withdrawals and receipts to transfers - and easily keep an eye on stocks and delivery availability.

These customers trust in abas ERP Service Assignment Planning

Every telephone inquiry that we can't answer immediately is a real negative. First of all, the sales order has to be found, according to all the criteria that the customer could think of, such as 'You know, my last order'. In our Service screen we have the possibility to search for almost everything [...]. All subsequent documents can be accessed with the click of a button. I can also trigger actions such as ordering replacement parts in the Service cockpit. With 250 orders a day, there's no other way.

Bernhard Hammerbacher

Management, Hammerbacher GmbH

Service your customers can rely on