Abas ERP Service
Integrated service and repair processing

Whether in the office or mobile – improve service management with Abas ERP 

Integrierte Service- und Reparaturabwicklung

Your competitive advantage

Abas ERP Service

Abas ERP provides continuous support for your technician - from the first service request to repair orders, scheduling technicians, invoicing, and documenting the service history. Check out the highlights and decide for yourself. 

Service processing

Manage customer service assignments directly in the ERP system or on the go

Repair processing

Comprehensive repair management to meet your requirements

Service assignment planning

Graphical planning of customer service assignments of your on-site technicians

Insight into Abas ERP
Discover Abas ERP Service


Demo Videos

Experience how Abas ERP simplifies daily tasks in short product videos.


Product brochure

Get to know Abas ERP and find out what makes our solution so unique.

Abas Videos and Product Brochure

Abas ERP Service: 
Highlights in Detail 

Abas ERP Service: Service processing

Service processing in the office and on the go 

Are you struggling with incomplete device documentation? Are you missing the information necessary to better plan maintenance and inspection work or to answer customer questions? In our integrated Abas ERP Service functionality, you can record structured service processes up to the invoice and automatically update the device documentation through service assignments. Our Service Center provides all necessary information and allows you to jump directly to individual processes. This saves you time and helps you react faster. Your service technicians don't have a mobile network connection at the site and can't work online? With our mobile customer service solution, you can manage appointments, service orders, and customer devices and report assignment data - even offline when you are on the go. 

Efficient repair processing  

Repair processing helps you track all services performed on your premises. It covers repair orders, cost estimates, and recording of required materials and times. You can provide temporary replacements to the customer for the duration of the repair. Invoicing models ranging from guarantees to goodwill are available for efficient repair management. Product and service histories are accessible through the service product BOM. Replacement and wear parts can also be quickly tracked. 

Abas ERP Service: repair processing

Abas Service management optimizes the process of handling service and repair orders - in-house and on the go 

Abas ERP Service: Graphical service assignment planning

Graphical service assignment planning for an optimal overview  

Would you like to make service processing more convenient? With our graphic Service Planner, planning and scheduling your technicians' on-site assignments has never been easier. Adjustments to plans can be made in the interactive Gantt chart via drag & drop. The overview of service orders, resources, utilization, and material gives you even more transparency and the most important information is always at hand. It is also possible to plan service assignments across multiple teams.  

All Function Areas at A Glance

Abas ERP supports you in all core areas of your company

These customers trust in Abas ERP Service

Every telephone inquiry that we can't answer immediately is a real negative. First of all, the sales order has to be found, according to all the criteria that the customer could think of, such as 'You know, my last order'. In our Service screen we have the possibility to search for almost everything [...]. All subsequent documents can be accessed with the click of a button. I can also trigger actions such as ordering replacement parts in the Service cockpit. With 250 orders a day, there's no other way.

Bernhard Hammerbacher
Abas ERP Service Kundenzitat