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Service Processing

ERP Software für Serviceabwicklung abas ERP

Service Planner

At a glance

The service planner provides graphical service assignment planning in abas ERP, and offers an ideal overview of all service activities and resources. Different views enable the planning and control of service operations, the correct scheduling of engineers and resources, and an overview of the available resources. The graphical tool allows you to easily schedule service resources using drag & drop, filter using standard and individual filters, and produce printouts of reports.

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Benefits

Planning and scheduling of service assignments made easier:

Thanks to graphical displays, your service assignments are significantly easier to plan.

Optimal overview:

A range of views help you keep well informed at all times, showing you service orders, resources, capacity utilization and materials.

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Service planner views

Order view with service quotations, service orders, associated service reservations and procurements from production, purchasing and relocation
Resources view with allocation information for all engineers and engineer teams as well as the associated service resources
Site view with an overview of engineers and sites associated with service assignments Capacity utilization view with a graphical evaluation showing the capacity utilization level of engineers and service resources
Materials view with purchase order suggestions and purchase orders, work order suggestions, work orders, relocation suggestions and stock withdrawals with the corresponding service reservations
Sales order view with schedule view.

Service planner functions

Zoom, search, filter and schedule functions (drag & drop)
Link to information systems via call parameters
Drill-down to all relevant abas objects
Selective or automatic return posting
Individual and operational reporting including further processing in Excel
Online help

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Full transparency for service orders

The Order view of the Service Planner provides an overview of service quotations and service orders as well as service reservations and procurements from production, purchasing and relocations.

Resources under control

The Resource view shows you how your engineers and engineer teams are allocated as well as the corresponding service assignment resources.

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Service locations

The location view of the service planner provides an overview of your engineers and the locations of service assignments.

Service at capacity

The utilization view visualizes engineer task loads and the utilization of service assignment resources as a graphical evaluation.

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More on:

Service Planner

At a glance

Benefits

Service planner views

Service planner functions

Full transparency for service orders

Resources under control

Service locations

Service at capacity

Contact

Sales Management & CRM

Advanced Planning & Scheduling

Purchasing

Production Planning & Control

Materials Management

Service Processing

Financials & Accounting

BI & Analytics

Document Management

Mobile Processes

EDI & High-Performance Logistics

Business Process Management

Multi-Company Accounting

Multi-Site

Project Management

Search form

North American Headquarters

North American Headquarters

Infocom Ltd.

amotIQ sro

ABAS Business Solutions Nederland BV

amotIQ sro

SHP Informática Ltda

abas Business Solutions Limited

abas Force India Pvt. Ltd.

PT. abas Information Systems

Synchro RKK Sdn Bhd

Providence Global Pvt Limited

Wisdom Information Systems

abas Бизнес Сълюшънс България ООД