Never satisfied with the status quo, abas is always looking for new ways to revolutionize the ERP mobile apps experience. We talked to our customers, researched what the industrial sector is looking for from enterprise resource management and even took a few trips back to the drawing board.
We sat down with Gabriel Querbes, one of our in-house mobile app developers, and asked him to spill the beans on a few upcoming abas mobile app upgrades and releases.
CRM receives a functionality boost
Our Customer Relationship Management mobile app, available for smartphones and tablets running iOS, is now also available for Windows and Android products.
Along with this cross-platform functionality comes a slew of added features as well as a cleaner, updated user interface. Users can review new details about their customers, including transactional histories. They can also create new sales orders and quote from the app instead of from a desktop terminal. abas CRM takes full advantage of mobility by giving users the opportunities to set reminders, automate notifications, take notes on the fly and store all relevant customer information in a centralized location accessible anywhere.
The Customer detail screen in the new CRM app
We're particularly excited about the CRM mapping feature, which uses device-based global positioning systems to lock onto your customers around the globe. Driving through Anywhere, USA chasing a lead and want to see if you have any customers in the area? abas CRM utilizes latitudinal and longitudinal coordinates to provide an exact route to their offices or facilities for a scheduling a perfect quick visit.
Goodbye TCI, hello Production
When abas debuted the Mobile Time Clock Interface a couple years back, users loved the ability to track work hours and performance metrics from a shared terminal.
"TCI ran in kiosk mode, which is great for our customers on the production floor with shared devices," Gabriel said. "But it's not as great for our customers that prefer mobile devices over kiosks."
It's super simple to track time on a mobile device with the new daily attendance log screen in the new Production app
That's why abas built Production, our updated TCI mobile app. Businesses can choose between kiosk mode, for shared terminals, and user mode, for a single log-in on solo devices. abas Production also includes mobile work completion confirmations and material issuing capabilities. Production is available for iOS, Android and Windows.
A screenshot from the abas ERP mobile Production app
Sneak a peek at two new ERP mobile apps
We'll soon be adding two new apps, Service and Point of Sale to the abas ERP mobile apps catalog. Here's a taste of what these apps can do:
In this latest round of cross-platform updates and upgrades, we've added the ability to collect data locally on a mobile device whether or not you have a reliable connection.
abas Service will be the ultimate solution for industrial businesses that perform service calls for their customers. Perfect for custom manufacturers interested in managing their own warranty programs or offering proactive maintenance packages.
abas Point of Sale will allow users to create new customer accounts, locate existing customer records, scan or tap items for purchase and ring them out right from their mobile devices with a credit card reader.
Both of these mobile ERP solutions come with an exciting feature abas fans have been clamoring for: offline capture and sync.
In the past, abas ERP mobile apps required a wireless connection to store, send and receive data. In this latest round of cross-platform updates and upgrades, we've added the ability to collect data locally on a mobile device whether or not you have a reliable connection. Once users reconnect to Wi-Fi or 4G, abas apps instantly sync that stored information with the ERP master record.
As Gabriel explained, using the abas Service app as an example, these syncs are a two-way street:
"A service tech can sync all the information to the main ERP system while he has access to all that data. Then when he goes somewhere with a really bad signal or no signal at all, he can still look up what he's doing there, what time, what service and what products without fearing that his connection will hinder him."
Moreover, mobile synchronization accords legacy abas Native users cloud ERP-like functionality without having to reinvest in a whole new ERP system. Workers can sync through a secure connection while on site and store data out in the field for integration into the master record later. Not sure which ERP system is right for your business? Check out this blog post where we compare on-premises, cloud and hybrid ERP solutions.
Keep watching the abas News & Events page for the official scoop on upcoming product upgrades and brand-new apps, as well as the latest on ERP and trends in your industry.