ChromaScape ERP Selection and Implementation Case Study
As one of the world’s most innovative color dispersion and additive manufactures, ChromaScape and its family of brands create coloration solutions to meet the needs of diverse industries. From everyday products like colorants for mulch, pavement, asphalt and cardboard shipping boxes to the extraordinary, like the black color used to make the stealth bomber invisible to radar. ChromaScape runs four factories, one each in Ohio, Texas, Kentucky and Arizona.
With such diverse operations in place, ChromaScape relies heavily on careful coordination across teams and locations. To this end, the company has refined its operations with the use of abas ERP to bolster its corporate mission. ChromaScape is a manufacturer with high expectations for its ability to meet customer demands.
“What differentiates us from the competitors is what we call Real Tangible Value,” said Jason Thomas, ChromaScape’s Manager of Customer Service and Inside Sales. “It’s the value we bring to our customers. We really care about them and give them the best customer service in the world. Our customers put in an order, and they know we’re going to take care of that order.”
When Joe Majewski, President and CEO, came to the company, he was transitioning from an organization that had spent more than four years implementing a new ERP solution. The deployment at the time was expensive and painful, but it made an impression on Majewski. He saw how an ERP platform can coordinate data and connect operations in a business, and he quickly knew it would pay dividends for ChromaScape. The question wasn’t whether implementing an ERP solution would work. Instead, it was a matter of choosing the right solution.
As a mid-sized manufacturer, ChromaScape needed to keep costs down and get as much value out of the solution as possible without customization. This was one of the reasons they decided to select abas ERP for such an important piece of their business. “Before we had abas, each manufacturing site would basically schedule their own production,” said Master Scheduler, Casey Jones. “abas allows all four of our facilities to interface with each other in real time, on a daily basis,” said Mary Croft, accounts payable specialist. “Before, you may have been relying on information to be faxed or called in, or you were looking at a report at the end of the week. Now we can pretty much gather that information in real time.”
“Our inventory accuracy has gone way up with abas,” said Production Lead Alex Fichter. “Instantly, when a batch is being made, that is getting recorded into abas. Years ago, it was put off for a couple days, and then all the data was collected at once. In that time, a lot of that data would get jumbled together and would be incorrect and very inaccurate. Now, though, we know it’s always right where it needs to be. The information is always correct.”
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