Sterling, VA- abas-USA announced today the results of a recent independent ERP user satisfaction survey, conducted by i2s, Intelligent Systems Solutions. The study consisted of 1,923 interviews with companies in 17 countries. Survey participants have been using ERP software an average of 6 years, in the manufacturing (55%), retail (18%) and professional service (27%) industries.
abas Business Software was ranked #1 in satisfaction with the ERP software system and the ERP software partner. That #1 ranking holds true for the companies’ ability to recommend abas Business Software and their implementation partner; ahead of SAP, Microsoft, Infor and Lawson. The study also found that ERP users become increasingly satisfied with their ERP system as they adopt the newest version. abas Business Software customers have the highest adoption rate for new version releases, based highly on the flexibility of the software and the seamless upgrade path.
Alan Salton, president of abas-USA said earlier today, “We are certainly pleased by the results of this study. Customer satisfaction with our software and support has been the focus at ABAS for over 31 years. Our customers are the best measure for understanding how well we can enable our customer’s success, and this study reinforces our mission to continue to provide our clients with product and service excellence.”
Founded in 1980, ABAS is a leading provider of cost-effective ERP solutions for midmarket manufacturers and distributors. abas Business Software is an ERP & eBusiness application designed specifically for Assemble-to-Order, Make-to-Order, Made-to-Stock and Engineer-to-Order environments. abas Business Software is priced to fit most budgets while delivering full ERP functionality. Operating on LINUX, Unix and Windows, abas Business Software has the flexibility, scalability and ease of use that has demonstrated consistent ROI to its customers.