Customer Story

Solar Electronics Company

Solar Electronics has been developing and manufacturing equipment for EMI (electromagnetic interference) engineers since 1960, including antennas, transformers, generators, coupling networks and more.

At a glance
25
Employees
15
Licenses/User
10/2016
Onboarding
Portrait

About Solar Electronics Company

Solar Electronics has been developing and manufacturing equipment for EMI (electromagnetic interference) engineers since 1960, including antennas, transformers, generators, coupling networks and more. The complex equipment it makes help serves the globe’s communication needs. Founded in Los Angeles, California, Solar Electronics now has sales offices in close to two dozen countries that serve the sales and after-sales needs of its customers, many of whom work in research labs.

The company focuses on the design and manufacturing of high-quality specialty test equipment to aid engineers in conforming with stringent government and military specifications for EMI/EMC/RFI.

Project highlights

Solar Electronics is a manufacturing and distribution company, so one of its main goals was to track time associated with its work orders. Partnering with abas, the company was able to do that with precision using abas ERP’s time recording / job time function. Solar also sought to have a better process for its service and repair team, since a main part of their business is servicing parts and equipment they have already sold to customers that need updates and repairs.

Working with abas, Solar implemented and is using the service processing module to track repair orders and service for all their customer devices around the globe.  Service processing in abas provides for after-market service and repair transactions, tracking serial numbers down to individual components of equipment. This allows Solar to enhance customer satisfaction over their product’s life cycle, whether the service is on site or for product returns. From initial customer contact to completed repairs or planned maintenance, to repair work orders, abas helps Solar Electronics in meeting the service and repair needs of its customers.

Solar Electronics Company at a Glance

Industry
Electronics industry
Products

Antennas, Capacitors, Generators, Probes, Resistive Devices, Transformers

Locations

North Hollywood, California

Website