Returns management helps you more efficiently process customer returns to meet demands and remain competitive. Leverage advanced tools to support Returned Merchandise Authorization processes and implement return and replacement policies.
Better service: Clearly defined return and replacement guidelines help you drive resolution and deliver better service to your customers.
Inventory control: Inventory is impacted when items are returned enabling you and your team to update stock levels and valuations.
Business insight: Returns and their causes can be monitored and assessed to gain valuable insight into your customer service performance.
Financial tracking: Costs associated with product returns can be tracked to specific accounts for improved financial analysis and reporting.