Customer Video - North Coast Seal
North Coast Seal has been in operation since 1985, providing sealing products including gaskets, seals and O-rings to companies worldwide. They supply many OEMs in the natural gas, medical, aerospace and automotive industries. North Coast Seal brings considerable expertise in elastomeric and all sealing devices and products to every order they fufill. They specialize in distribution and order fulfillment of sealing products that pass their rigorous testing procedures. Their in-house inspection machines and material verification center ensure their customers receive the exact products ordered and that they meet stingent quality guidelines.
North Coast Seal (NCS) was working with an antiquated DOS system that worked well for a long time but had limited the company’s visibility into everyday operations. When an error came up, it became extremely difficult to identify precisely what went wrong. The company needed to gain visibility into everyday operations. They knew they needed a new ERP system, but that was only the starting point.
Flexibility to support growth was also a priority. NCS was (and still is) in a major growth period, which meant they were exploring a variety of avenues to expand as a business.
Initially, NCS had approached a few ERP vendors and did its due diligence to identify feature sets and capabilities that aligned with the organization’s core demands. abas stood out early on because it checked off nearly all of their requirements in the base feature list and also would be able to grow and adapt alongside the business, something that was particularly important with NCS’s expansion.
These overarching considerations aren’t all that made abas stand out. The graphs, charts and intuitive interface meant that NCS workers could get the information they needed easily. Furthermore, a built-in customer relationship management system had a significant impact on the eventual decision to adopt the ERP platform.
With abas ERP software in place to support its processes and employees, North Coast Seal went 481 consecutive days without having a quality error.
“abas has changed our company,” said Tim Sasura. “We’re more organized in terms of lot control and batch control. Things aren’t as hectic as they were with the other systems. abas tracks mistakes and lets you see what went wrong. There’s only one way to do a task in the system, and it’s either right or wrong.” Sasura says that with employees being held more accountable, they take their time and take their job more seriously. “It makes us a better company and creates a better work environment.”