At a glance
abas ERP’s CRM tool gives you an easy way of tracking information about customers and prospects by storing all of your data in one central place: the CRM workbench. Rather than separating the various functions offered in CRM, the CRM workbench consolidates your reports, activities and information into one place. This removes the hassle of having to navigate from one CRM function to the next, giving you easy access to the information you need.
The CRM functions in abas ERP ensure that all relevant information is available centrally for you at all times, including contact details, sales processes, notes, tasks, documents and correspondence data about prospects, customers and associated procedures. This ensures optimal communication with your customers from initial contact through after-sales support. You also have the option of linking your phone system to the customer data records through Computer Telephone Integration (CTI). Mobile sales offers a range of CRM functions for when you are out and about.